Contact

Our customer support service representative is available Monday to Saturday from 09:30 to 17:30 EET/ EEST (public holidays excluded).

 

Contact us by phone. Local charges are applied. We speak your language! 

UK: +30 211 800 8990
DE: +49 (0) 221 599 889 95
GR: +30 211 800 8990
IT: +39 029 475 2147
FR: +33 (0) 182 884 920
ES: +30 211 800 8990

 

Contact us by mail. Refrain from further follow-ups. We answer all requests! 

support@isferry.com 

Kindly consider that there may be a delay in processing your request in case of peak periods’ increased booking demand. Nevertheless, we attempt to process incoming emails outside our office hours!

 

Important information

If you have already checked in at the port office and collected your physical boarding ticket but the trip is canceled by you or for any other reason (e.g. strike, protest, force majeure), you must send the original boarding ticket to the website's customer support service representative by post and on your expenses to receive a corresponding refund (Takt Tours Ltd., 21, Leof. Marathonos, 19005 Nea Makri, Greece).

 

Imprint

Please do not address any booking-related requests to the following contact details as these intend to inform about the website’s administrative company (booking-related requests will remain unresponded). Instead, kindly contact only our customer support service representative as indicated above for booking-related requests.

isferry is a website of the company:

Plasys - Ticket Platforms & Travel Reservation Systems Ltd.
61, Agiou Pavlou Street, 1107 Nicosia, Cyprus
T: +357 220 105 53, E: info@ticket-platform.com

Representative: Mr. Dimitrios Kallinikos
Company Registration Number: HE416374
Tax Identification Number: CY10416374X