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Customer Support
Dear friends and visitors, future partners and customers, welcome to the ferry portal that truly represents all ferries in one click. Ferry regardless, receive on isFerry.com deals from over 40 carriers!
Our dedicated customer support pages are permanently updated having your online booking convenience in mind! Moreover, get detail information on embarkation and everything else that may affect your ferry trip. Below pages inform about everything you should know for your online ferry booking and travel experience.
Know why you should choose isFerry!
Just share at support@isferry.com!
isFerry answers the most frequent questions.
A "sea" of payment solutions!
Do everything right and enjoy your ferry ride!
Get to know isFerry's Easy-Way-Booking!
Explore the variety!
Time is money...
Now you can book your pets online!
Are you the conventional or "fast" type?
Every need is satisfied!
Everything can on board!
Get easy access to your booking details!
Get in touch with us!
Who serves you?
We build trust to each other!
Transparent and clear!
Your data are safe!
Service Center
Do you still need assistance? No problem! Contact us directly by e-Mail or telephone and a trained representative will be at your disposal. Please, do not hesitate to get in touch. Our customer service center is here for you!
Call us!
- Monday to Friday from 8:30 A.M. to 16:30 P.M. [GMT+1]
- Saturday from 8:30 A.M. to 12:00 P.M. [GMT+1]
- Holidays excepted
Or write us an E-Mail!
- We attempt to read all incoming E-Mails even during the hours not mentioned above!
- All inquiries will be processed within ca. 48 hours!
See our Contact Details!
You can make bookings on our platform on a 24 / 7 basis by paying with Credit, Debit and Prepaid Card, PayPal or Bank Transfer.
WARNING: The port agencies and ferry operators' kiosks open 2 to 3 hours prior to departure. Pick up your boarding passes in time!
In using our services you accept the General Terms & Conditions.