Customer Support

Dear friends and visitors, future partners and customers, welcome to the ferry portal that truly represents all ferries in one click. Ferry regardless, receive on isFerry.com deals from over 40 carriers!

Our dedicated customer support pages are permanently updated having your online booking convenience in mind! Moreover, get detail information on embarkation and everything else that may affect your ferry trip. Below pages inform about everything you should know for your online ferry booking and travel experience.

Why with isFerry

Know why you should choose isFerry!

Customer Reviews

Just share at support@isferry.com!

FAQ

isFerry answers the most frequent questions.

Payment

A "sea" of payment solutions!

Embarkation & Check-in

Do everything right and enjoy your ferry ride!

e-Ticket

Get to know isFerry's Easy-Way-Booking!

Discounts & Offers

Explore the variety!

Book in Advance

Time is money...

Pets on Board

Now you can book your pets online!

Vessel Types

Are you the conventional or "fast" type?

Accommodation

Every need is satisfied!

Vehicles & Trailers

Everything can on board!

Manage your Booking

Get easy access to your booking details!

Contact isFerry

Get in touch with us!

Impressum

Who serves you?

Terms & Conditions

We build trust to each other!

Terms of Use

Transparent and clear!

Privacy Policy

Your data are safe!

Service Center

Do you still need assistance? No problem! Contact us directly by e-Mail or telephone and a trained representative will be at your disposal. Please, do not hesitate to get in touch. Our customer service center is here for you!

Call us!

  • Monday to Friday from 8:30 A.M. to 16:30 P.M. [GMT+1]
  • Saturday from 8:30 A.M. to 12:00 P.M. [GMT+1]
  • Holidays excepted

Or write us an E-Mail!

  • We attempt to read all incoming E-Mails even during the hours not mentioned above!
  • All inquiries will be processed within ca. 48 hours!

See our Contact Details!

You can make bookings on our platform on a 24 / 7 basis by paying with Credit, Debit and Prepaid Card, PayPal or Bank Transfer.

WARNING: The port agencies and ferry operators' kiosks open 2 to 3 hours prior to departure. Pick up your boarding passes in time!

In using our services you accept the General Terms & Conditions.

 

 

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