Accommodation & amenities on board
Receiving appropriate accommodation and amenities is a crucial part of the journey. So do not miss anything about what will make your voyage even more valuable.
Is there any particular service for elderly or disabled passengers?
When booking, please notify us what kind of assistance you will need during your stay on board and if you bring a wheelchair, a wheeled walker or other means with you. For more information, please contact the port office at the respective port of departure. You will find all the necessary contact information in your booking confirmation.
Can I travel with my pet(s)?
Yes, you can! To travel with your pet(s), you must be able to provide a valid passport for them if requested.
For traveling with your pet, you get the following options:
- Most ships offer designated pet areas equipped with kennels of different sizes. These areas are appropriate for pet feeding and refreshing. Of course, you can also bring your kennel with you.
- Some ships offer pet-friendly cabins as well. These cabins usually differentiate themselves from ordinary ones in not having a carpet.
- Pets are not allowed in the interior public areas of the ships. However, if neither a kennel nor a pet-friendly cabin is chosen or available, you can take your pet on the leash on the open deck.
If traveling with a vehicle, please do not leave your pets unattended in the vehicle.
Additional charges for pet kennels and pet-friendly cabins may apply during the booking procedure or at the port office.
What ferry ship types exist?
There are three main ferry ship types: conventional ferries, high-speed ferries and flying dolphins.
- Conventional ferries: Conventional vessels are big ferry ships that can transfer many passengers and vehicles. With dimensions of up to 220 meters in length and 30 meters in width, these vessels travel at a maximum of 30 knots and accommodate ca. 2000 passengers in 1000 beds and 1000 car spaces. Conventional or normal/ regular vessels have the longest trip time but are the cheapest and most popular among travelers. The above information usually applies to vessels operating on international waters and/ or covering longer crossing distances. On domestic routes, conventional vessels are often a bit smaller but still have the possibility to transfer vehicles. Nevertheless, on international or domestic routes, this kind of "conventional" travel is very relaxing, especially on day trips and outdoor decks with all the fantastic views and cool sea breeze. On conventional vessels, passengers can usually choose between the accommodation options deck seat, air type seat, business seat, VIP seat and 1 to 4-bed indoor and outdoor cabin. All indoor areas of this vessel type are air-conditioned. The entrance to the outdoor deck and semi-enclosed deck area is allowed. Conventional vessels that operate on the ferry route from Italy to Greece also offer the camping on board option.
- High-speed ferries: High-speed vessels are smaller and faster ferry ships that travel with a maximum of 45 knots and dimensions of approximately 80 meters in length and 20 meters in width. These ships can accommodate from 300 up to 2000 passengers. Some high-speed vessels also transfer a relatively high number of vehicles (ca. 200). High-speed vessels are becoming increasingly popular among travelers over the last years due to their short travel time (in comparison to conventional vessels, they cut the travel time almost in half). However, they are also a bit more expensive than regular ferries. High-speed vessels operate on domestic routes and usually connect the mainland with the islands and the islands to each other. On high-speed vessels, passengers can generally choose between the accommodation options numbered deck seat, business seat, VIP seat and in some cases, cabins for night trips. All indoor areas of this vessel type are air-conditioned. If an outdoor deck area is available, the entrance to it is allowed under conditions.
- Flying Dolphins: Flying dolphins and catamaran vessels are small and fast ferry ships with dimensions of approximately 35 meters in length and 10 meters in width and travel with a maximum speed of 33 knots. Generally, up to 150 passengers can be transferred on these ships and vehicle spaces are unavailable. Flying dolphins and catamaran vessels are the best for traveling between the islands. They are fast but a bit more expensive than the regular ferries. Flying dolphins and catamaran vessels operate on domestic routes. Usually, they cover shorter distances between the islands. On flying dolphins and catamaran vessels, passengers can generally choose the accommodation options numbered deck seat. All indoor areas of this vessel type are air-conditioned. There is no outdoor deck area available.
For more information on accommodation and amenity options of each ferry ship type, refer to “What accommodation options do I have?” and “What amenity option do I have?”.
What accommodation options do I have?
There are many accommodation options you can choose from for your best travel convenience!
- Deck Seats (Economy Deck): Deck seats can be occupied freely; passengers have a free choice of seats. On conventional vessels, these seats can be found in the interior space in the form of comfortable chairs, lined up armchairs and sofas with tables near the bars and cafeterias and on the outdoor deck, usually in the format of plastic chairs and benches with tables that are not very suitable for longer journeys. On high-speed and flying dolphins, deck seats are numbered and comparable to airline seats but roomier. On the economy deck, passengers can store their luggage in racks arranged in different areas of the ferry ship; therefore, the luggage may not be near the seat.
- Air Type Seats (ATS): Air-type seats are the standard reclining seats most of us know from the airlines but have more leg space and roominess. These seats are numbered and can only be occupied by passengers with such a ticket. Passengers will receive their predestined seat number during the check-in procedure if booked. Usually, air-type seats are located in separate lounges on board that are comfortable and quiet and invite for a short nap. Inside those lounges, passengers can store their luggage in designated racks near their seats and the lounge entrance. Private lounges can be compared to the first-class compartment in a train.
- Business Class Seats (VIP): Business class seats are located in a separate section of the ship, with larger seat spaces considered the most comfortable ones. Business class seats have cafeterias, bars and luggage storage and are restricted to passengers with business class tickets.
- Cabins: Cabins allow passengers to travel more comfortably for a slightly higher price. You can choose between 1-bed, 2-bed, 3-bed, 4-bed, 5-bed and 6-bed cabins (depending on the carrier). You can also share a cabin with someone else of the same sex. Most cabins are equipped with clean linen and towels, a separate bathroom and plenty of space to relax. Furthermore, it is possible to choose between an outside (window with sea view) and an inside cabin (without a window, suitable for passengers who get seasick for they are situated in a more central location of the vessel and are less susceptible to rocking). In all cabins, smoking is not allowed.
- Pure Cabins: Pure cabins have all of the above cabin characteristics plus an ionizer for improving the air quality in the room.
- Pet Cabins: Pet cabins are exclusively for passengers traveling with their pets. Usually, these cabins do not have a carpet and are inside cabins.
- Shared Cabins: Passengers on a budget can share a cabin with someone of the same sex.
- Lux Cabins: Lux cabins provide even more comfortable accommodation with more space. These cabins are usually located in the front area of the ships and offer fantastic frontal views over the sea. The journey is a vital part of your vacation. So feel as comfortable as it gets!
What amenity options do I have?
All amenities on board are available to all passengers of all accommodation categories!
- Restaurants: Restaurants are available on conventional vessels and long-distance crossings. Two types of restaurants exist, a la carte and self-service. Both offer a wide range of warm and cold foods, drinks and beverages, salads, fruits and desserts. You can pay in cash or with a card.
- Cafes & Bars: Cafes and bars are available on all vessel types. The conventional vessels have more than one and offer a broader range of foods and drinks. The cafeterias and bars remain open during the entire trip. You can pay in cash or with a card.
- Luggage Storage: Various luggage storage areas are available on all vessel types. According to your ferry ticket (deck seat, ATS, VIP), you will find designated storage racks for your luggage. Usually, there are no luggage restrictions and no extra charges. Nevertheless, there are cases, e.g., deck seat tickets, where you must store your luggage further away from your seating place.
- Pool Deck: The pool deck is ideal for relaxing and hanging out while getting closer to your desired summer destination. Here you can enjoy the hot sun and feel the summer breeze along with cool refreshments from the pool bar. Even if a pool isn't available or it isn't filled with water, don't miss by good weather to take advantage of the sunny deck.
- Vehicle Garage: Conventional vessels and many high-speed vessels offer large garage spaces that can securely transfer many vehicles, often on many different floors. Automatic stairs and/ or elevators bring passengers to the passenger travel decks. Staying on the below garage floors is not allowed during crossing time. Only passengers traveling with the option of camping on board are, in some cases, allowed to stay with their camper vehicles on the open deck during the entire journey.
- WCs & Showers: On all ships, public WCs are available to use during the entire crossing. Public showers are also available on conventional vessels and/ or international routes.
- Recreation: Usually, conventional vessels on international routes offer shops, a nightclub, a casino, a dedicated video games area and a sauna/ massage service (ask for it at the ship's reception).
- Air Conditioning & Heating: The indoor areas of all vessel types are air-conditioned or heated.
- Accessibility: Carriers ensure that all ship areas are accessible for passengers with limited mobility. In addition, on board assistance can be requested in such cases.